Shipping policy
Effective Date: July 25, 2025
At Smart Bride, we understand how important it is to receive your celebration essentials on time. This Shipping Policy outlines our production timelines, shipping methods, and estimated delivery windows to help you plan with confidence.
Production Timeline
- Production begins only after your artwork proof is approved.
- Production times vary by product and order size. Estimated timelines are listed on each product page.
- You’ll receive a personalized production estimate in your order confirmation email.
- We highly recommend ordering a sample before placing a large custom order.
Shipping Schedule
- We ship on business days: Monday through Friday, excluding holidays.
- When your order ships, you’ll receive an email confirmation with a tracking number.
Estimated Delivery Times
- United States: 4–7 business days
- International: 4–10 business days
Please note: delivery windows are estimates only and can vary based on your location, product availability, and courier service conditions.
International Orders & Duties
If you're ordering outside of the U.S., your shipment may be subject to customs duties, taxes, or import fees. These charges are not included at checkout and are the responsibility of the recipient.
We recommend checking with your country’s customs office to understand any applicable import charges before placing your order.
Need Help?
If you have questions about production, shipping, or delivery times, we’re here to help. Contact us at concierge@smartbride.com and we’ll be happy to assist you.
We look forward to helping you create something unforgettable.